By proceeding, you agree to allow Lingo Networks Customer Support or its affiliates therein to begin a support session with you. Our remote support tool enables Lingo's technician to gather certain diagnostic information about your computer, to remotely share your screen and access your device to assist you. By clicking the button below, you agree to proceed with the remote support session and having the necessary file to provide support being downloaded to your device automatically.

If we determine this remote support session is billable, you agree to pay a flat rate of $75, for the first hour and $18.75 per 15 minutes for any additional labor.

Windows users

  1. Once you click the button below, navigate to your File Explorer in order to locate your Downloads folder.
  2. Double click the file TeamViewer QuickSupport.
  3. A disclaimer window will appear asking if you accept or decline. 
  4. Click Accept. 

Apple users

  1. Once you click the button below, use the search feature in the top right of your screen and search for Downloads.
  2. Open the Downloads folder, and double click the downloaded file TeamViewer QuickSupport. If a window appears asking if you want to open the file, click yes. 
  3. A disclaimer window may appear asking if you accept or decline. 
  4. Click Accept.