FIXED WIRELESS Standard router setup

FIXED WIRELESS Gigacenter setup

Fixed wireless: Gigacenter

Connect the ethernet cable from the POE of your POE adapter to the ETH-WAN port of the Gigacenter. For wireless connection, no other cables are necessary; your devices should detect your wireless network signal. For a wired signal connection, connect a second ethernet cable from ETH ports 1, 2, 3 or 4 on the back of the Gigacenter to the ethernet port on the computer.


Fixed wireless: standard router

Connect the ethernet cable from the POE or DATA IN port of your POE adapter to the WAN/Internet port of the router. For a wireless connection, no other connecting cables are necessary; your devices should detect your wireless network signal. For a wired connection, connect a second ethernet cable from ethernet ports 1, 2, 3, or 4 on the back of the router to the ethernet port on the computer.


Fiber: ONT

Connect the ethernet cable from the ONT box to the WAN/Internet port of the router. For a wireless connection, no other connecting cables are necessary; your devices should detect your wireless network signal. For a wired connection, connect a second ethernet cable from ethernet ports 1, 2, 3, or 4 on the back of the router to the ethernet port on the computer.


Fiber: Gigacenter

Call Customer Support 877.745.4646 or email support@lingonetworks.net for troubleshooting assistance. 

 

troubleshooting

 

Fixed wireless: Gigacenter

  1. Reboot your computer.
  2. Check to see if all cords are plugged in securely and tightly. The cable from the POE port connects to the CPE(dish) on the outside of your premises. The cable from the LAN port connects to the Gigacenter WAN Ethernet port. 
  3. Unplug the POE adapter from the surge protector. Leave unplugged for 1 minute. 
  4. Plug the POE back into the surge protector, and check to see if your internet connection has been reestablished. If service has not been reestablished, please contact 877.745.4646.

Fixed wireless: standard router

  1. Reboot your computer.
  2. Unplug the POE adapter from the surge protector, disconnecting all power. Ensure the two ethernet cords remain in the POE adapter, specifically unplug the POE adapter itself.
  3. Unplug the power cable from your router.
  4. Leave everything unplugged for a minimum of 60 seconds.
  5. Plug the POE back into the surge protector - allow it to re-establish connection - wait 60 seconds.
  6. Plug the power cable back into your router and allow it to re-establish connection - wait 60 seconds.
  7. Power your computer on.

Fiber: ONT

  1. Reboot your computer.
  2. Unplug the power cable from your router (if you have one).
  3. Leave everything unplugged for 30 seconds.
  4. Plug your router in first and allow it to re-establish connection - wait 60 seconds.
  5. Power your computer on.

Often this procedure is necessary after power outages or "brownouts." 


Fiber: Gigacenter

  1. Reboot your computer.
  2. Hardwired connection: Ensure the cable is securely plugged into one of the numbered ports on the back of the Gigacenter.
    Wireless connection: Ensure the Wi-Fi option is enabled on your device, and you are nearby the Gigacenter while testing.
  3. Verify that the Gigacenter and Cyber Power battery backup is receiving power. 
  4. If service has not been reestablished, please contact Customer Support 877.745.4646.
  5. Call Customer Support 877.745.4646 or email support@lingonetworks.net for further troubleshooting assistance.